Privacy Policy

1) Information on the Collection of Personal Data and Contact Details of the Controller

1.1 General Information

We are pleased that you are visiting our website and thank you for your interest. This Privacy Policy explains how we handle your personal data when you use our website.
“Personal data” means any information that can personally identify you.

Our data processing is based on Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR).

1.2 Controller

The data controller responsible for processing your personal data on this website is:

MULTIMA GROUP Sp. z o.o.
ul. T. Boya-Żeleńskiego 23
35-105 Rzeszów, Poland
E-mail: info@dev-futuravision.pl/dtfeu

The controller is the natural or legal person who determines the purposes and means of processing personal data.

1.3 Data Security

For security reasons and to protect the transmission of personal and other confidential data (e.g., orders or inquiries), our website uses SSL or TLS encryption.
You can recognize an encrypted connection by “https://” and the lock symbol in your browser’s address bar.


2) Data Collection When Visiting Our Website

When visiting our website for informational purposes only (i.e., without registering or providing data), we collect only the information your browser sends to our server (so-called server log files).

The following data are collected and technically necessary to display the website properly:

  • Website visited
  • Date and time of access
  • Amount of data sent (bytes)
  • Source/referrer from which you accessed the site
  • Browser used
  • Operating system used
  • IP address (possibly in anonymized form)

Processing takes place in accordance with the GDPR based on our legitimate interest in ensuring the stability and functionality of the website.
We do not share or otherwise use this data, except if there are specific indications of unlawful use.


3) Cookies

To make our website more user-friendly and to enable certain functions, we use cookies — small text files stored on your device.

  • Session cookies are automatically deleted after closing your browser.
  • Persistent cookies remain stored on your device and allow us or our partners (third parties) to recognize your browser upon your next visit.

Cookies may collect user information such as browser type, location data, and IP address. Persistent cookies are automatically deleted after a defined period that varies depending on the cookie.

Some cookies help simplify processes, such as remembering cart settings during ordering.
If cookies process personal data, the processing occurs either:

  • to fulfill a contract, or
  • based on our legitimate interest in ensuring the best possible website functionality and an optimized user experience.

You can configure your browser to:

  • notify you before cookies are stored,
  • allow cookies only in specific cases, or
  • reject cookies altogether.

Please note: disabling cookies may limit website functionality.


4) Contacting Us

When you contact us (e.g., via contact form or email), personal data are collected.
Which data are collected depends on the form used.

These data are stored and used exclusively to respond to your inquiry and for related administrative purposes.
If your inquiry aims to conclude a contract, data processing is based on contract performance.

Your data are deleted once your inquiry has been fully processed — unless legal retention obligations apply.


5) Data Processing for Customer Accounts and Contract Fulfillment

When you open a customer account or provide data to execute a contract, we process your personal information in accordance with the GDPR.
The data required are indicated in the relevant input forms.

You may delete your account at any time by contacting us at the address above.

We store and use your data for contract fulfillment. After the contract is completed or your account deleted, your data are locked and deleted after statutory retention periods, unless you consent to further use or such use is legally permitted.


6) Data Processing for Order Fulfillment

6.1 Cooperation with Service Providers

To process your order, we cooperate with selected service providers who assist in fulfilling the contract.

Personal data necessary for delivery (e.g., your name, address, and contact information) are transmitted to the transport or courier company responsible for delivering your goods.


7) Your Rights as a Data Subject

Under the GDPR, you have the following rights regarding the processing of your personal data:

  • Right of Access: Obtain information about your personal data we process, the purpose of processing, categories of data, recipients, storage duration, and other details required under the GDPR.
  • Right to Rectification: Request immediate correction of inaccurate data or completion of incomplete data.
  • Right to Erasure: Request deletion of your personal data under GDPR conditions, unless processing is necessary for legal, public, or legitimate interests.
  • Right to Restrict Processing: Request restriction while accuracy is verified or if processing is unlawful but you oppose deletion.
  • Right to Notification: If your data are corrected, deleted, or processing restricted, we must inform all recipients unless impossible or disproportionate.
  • Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format or have it transferred to another controller, if technically feasible.
  • Right to Withdraw Consent: Withdraw consent at any time with future effect. Processing before withdrawal remains lawful.
  • Right to Lodge a Complaint: File a complaint with a supervisory authority, especially in your country of residence, workplace, or where the alleged violation occurred.

7.2 Right to Object

If we process your data based on our legitimate interests, you have the right to object at any time for reasons arising from your particular situation.

If you object, we will cease processing your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, or if the processing serves legal claims.


8) Storage Period for Personal Data

The storage period of personal data depends on legal retention obligations (e.g., tax or commercial law).
After these periods expire, the data are routinely deleted — unless required for contract performance or there is a legitimate interest in continued storage.


Would you like me to also prepare a short “Privacy Overview” (a simpler version for visitors or cookie banners, summarizing key rights and data use in 3–4 paragraphs)? It’s often required under GDPR for the main page.